The Town of Amherst has a policy and procedure whereby AEP installs street lights for the purpose of lighting streets on a request-by-request basis. Any person desiring to have a street light installed should read the Town's policy and request a street light via the procedure it describes.
Street Light Policy and Petition Form
Street light complaints should be called in to 800/956-7237 or directed to AEP's web site at https://www.appalachianpower.com/outages/report/StreetlightProblem.aspx.